Discovery before code
Clarify the current process, pain points, users, permissions, data and measurable outcomes.
Build a system around a specific operational need instead of forcing a critical process into a generic product.
Clarify the current process, pain points, users, permissions, data and measurable outcomes.
Choose a structure that supports expected scale, integrations, security and maintainability.
Review real functionality throughout the project instead of waiting for a final reveal.
Plan deployment, training, documentation, ownership and support before launch.