Custom software planning, development and support604-715-0464 · inquiry@software-development.ca
Software Development Canada

Software maintenance and support

Stabilize, improve and extend existing applications with a documented, risk-aware support plan.

Technical assessment

Review architecture, dependencies, errors, deployment, security exposure and maintainability before making promises.

Corrective maintenance

Resolve reproducible defects with attention to root cause and regression risk.

Preventive maintenance

Update dependencies, improve monitoring, remove obsolete components and reduce known technical risk.

Enhancement planning

Prioritize improvements by business value, urgency, complexity and impact on the existing system.

What a useful project brief includes

  • The business problem and current workaround
  • Who will use the system and what each role can do
  • Data sources, integrations and reporting needs
  • Security, privacy or regulatory constraints
  • Target timing and any fixed dependencies
  • How success will be evaluated after launch