Maintenance and support |
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Software maintenance and support is an essential part of
software development lifecycle process, starting before
development to ensure robust and profitable solutions.
In Our Company all project documentation and development
processes are controlled by QA department on every stage
to release high quality and bug-free applications. All
processes, documents and reports are developed and
maintained in accordance with ISO standards.
This is a customer oriented approach, because it allows
us to support, to modify and to enhance projects,
created by our company easily and with lower costs.
Our clients get a software support period, it varies
from 3 month to one year; and it is basically included
in standard development costs. We provide maintenance
and support of both applications developed by us and by
3rd parties.
Services we offer:
- It support and maintenance (2nd and 3rd line
support)
- Solutions enhancement and technical improvement
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Quality Assurance services (bug fixing, software
testing, monitoring)
- Release management and administration
- Monitoring of existing solutions
-
It consulting and
engineering consulting services
- New functionality implementation
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